PRIVACY POLICY

The “European Regulation on the protection of individuals with regard to the processing of personal data and the free movement of such data” (Article 13) requires that the data subject be informed of the fundamental elements of data processing. CENTRO LAKE’S SPA Srl fully complies by informing you of the following:

INTRODUCTION: WHAT DATA DO WE PROCESS?

• Data collected automatically
  The computer systems and applications dedicated to the operation of this website collect certain data during their normal operation (the transmission of which is implicit in the use of Internet communication protocols) potentially associated with identifiable users. This data includes IP addresses and domain names of computers used by users connecting to the site, URI (Uniform Resource Identifier) addresses of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server’s response (success, error, etc.), and other parameters regarding the user’s operating system, browser, and IT environment. This data is processed solely for the purpose of obtaining statistical information on the use of the site and to ensure its proper functioning. Providing this data is mandatory as it is directly connected to the web browsing experience.
• Data provided voluntarily by the user
  • Completing specific forms involves the acquisition of the sender/user’s address and data necessary to respond to the received requests. The user must explicitly consent to the use of the data provided in these forms to send the request.

• • In the case of purchasing products in the e-commerce section, completing the order form involves the acquisition of the entered data necessary for processing the order and providing the requested service.

1. DATA CONTROLLER

The data controller is Lake’s SPA Srl (Tax Code and VAT No. 01240210250), headquartered in Alpago, Loc. Farra, Via Venezia No. 21, 32016 Alpago (BL), contactable by phone at +393509604051 or via email at info@lakespa-dolomites.com.

2. PURPOSE OF DATA PROCESSING AND LEGAL BASIS

• In the case of form completion, data processing is based on your consent and is carried out to:
  1. Analyze and respond to your requests;
  2. With specific consent, send promotional and commercial communications.
• In the case of purchasing products in the e-commerce section, data processing is based on contract execution and is carried out for: managing the pre-contractual and contractual relationship; fulfilling the requested service; complying with legal obligations; and handling potential disputes.
• In the case of submitting a CV through the “Work with us” section, data processing is based on pre-contractual measures and is carried out to evaluate a possible hiring or collaboration.
• For detailed information on data processing carried out via cookies installed on this site, please refer to the cookie policy below.

3. DATA RECIPIENTS

Within the limits relevant to the purposes indicated, data may be communicated to companies/entities providing outsourced services, appointed as Data Processors.

4. MANDATORY DATA PROVISION

• In the case of form completion: Some fields are optional while others (marked with an asterisk) are mandatory. Failure to provide mandatory data prevents form submission.
• In the case of purchasing products in the e-commerce section: Some fields are optional while others (marked with an asterisk) are mandatory. Failure to provide mandatory data makes it impossible to fulfill contractual obligations.
• In the case of submitting a CV via the “Work with us” section: Some fields are optional while others (marked with an asterisk) are mandatory. Failure to provide mandatory data makes it impossible to consider your application.

5. TRANSFER OF DATA OUTSIDE THE EU

Your data may be transferred to non-EU countries, as we use external Data Processors who may transfer data while providing their services (such as email hosting), including through their sub-processors. We ensure these transfers are safe by relying only on parties offering appropriate guarantees in compliance with EU Regulation 679/2016.

6. DATA RETENTION PERIOD

Data provided voluntarily by the user

• In the case of form completion, data is stored for the duration of the requested service and then for an additional 3 years if the user has consented to marketing. After this period, the data will be deleted.
• In the case of purchasing products in the e-commerce section, data is retained for the duration of the contract and subsequently in accordance with legal terms (tax and fiscal law) or longer if needed to protect the Data Controller’s legitimate interests.
• In the case of submitting a CV via the “Work with us” section, data is retained for a maximum of one year from receipt. If hired, the data will be retained for the duration of the employment relationship and then in accordance with legal terms or longer if necessary to protect legitimate interests.

Automatically collected data:
For the retention period of data collected via cookies, see the specific cookie policy below.

7. RIGHTS OF THE DATA SUBJECT

You may exercise your rights under Articles 15 ff. of the EU Regulation 679/2016 at any time, including the right to access (Art. 15), rectify (Art. 16), erase (Art. 17), restrict processing (Art. 18), data portability (Art. 20), object to processing (Art. 21), and withdraw consent (Art. 13). You also have the right to file a complaint with the Supervisory Authority (Art. 77) or a judicial appeal (Art. 79) if you believe your rights have been violated.

8. UPDATES AND MODIFICATIONS

CENTRO LAKE’S SPA SRL reserves the right to modify and update this Privacy Policy periodically in accordance with applicable laws and/or decisions of the Data Protection Authority. Users are encouraged to review this Privacy Policy regularly.

COOKIE POLICY

Web cookies are small text strings that websites send to the user’s device (typically a browser), where they are stored to be retransmitted to the same websites on subsequent visits. The data controller of this website declares that cookies and/or similar IT tools are used to allow and optimize the display of web pages and their content, or for profiling and/or marketing purposes.

Information collected may include:

1. a) The type of browser used (e.g., Internet Explorer, Google Chrome, Firefox, etc.);
2. b) The name of the site from which the user accessed the internet;
3. c) The website the user came from;
4. d) The date, time, and region of access;
5. e) The pages visited.

This website does NOT use its own cookies for profiling, advertising, or geo-localization or any other similar tools to collect user data for advertising purposes.

Users may define their cookie preferences by adjusting their browser settings, within the limits allowed.

Changing browser settings is usually done via “Internet Options” or “Preferences” under the “Tools” or “View” or “Edit” menus, then selecting “Privacy” or “Security” or “File Download,” and choosing the preferred settings. Due to the variety of browsers, users should refer to the specific instructions for each program.

This website uses cookies to collect statistical data in an aggregated and anonymous form (analytics cookies) via Google Analytics. Additional tools (from third parties) may also be installed on the user’s computer for profiling, advertising, or geo-localization purposes.